Contact Us
Whether you've spotted something that needs updating, want to suggest a new casino not on GamStop for us to review, or simply have a question about how we rate and rank sites, we want to hear from you. This page explains what we can help with and the best way to get a useful answer.
What we can help with
- Questions about how we researched and ranked the casinos featured on blazepoint.co.uk
- Corrections — if a bonus term, wagering condition or offer has changed since we last checked it
- Suggestions for new casinos not on GamStop that you think deserve a review
- General queries about payment methods, game selection or how these sites operate outside the GamStop scheme
- Feedback on the site itself, including anything that's unclear or hard to find
What we can't do
We're an independent review and comparison site — we don't operate any casino, hold player funds, process withdrawals or manage accounts. If your question relates to a specific deposit, withdrawal, bonus dispute or account issue, that has to go through the casino's own support team directly, since we have no access to player accounts or transaction records. Our guide to non-GamStop casinos in the UK lists the operators we've reviewed along with their own contact and support details.
If your enquiry concerns problem gambling, self-exclusion, or where to find support tools, our Responsible Gambling page is the right place to start.
Before you get in touch
A lot of common questions are already answered elsewhere on the site. It's worth checking these first:
- For background on who we are and how Non Gamstop Casinos is funded, see our About Us page
- For our full rundown of reviewed operators, ratings and how new casinos not on GamStop earn a place on the list, visit Non Gamstop Casinos UK 2026 – Top Rated Sites Reviewed
- For the legal terms governing use of this site, see our Terms and Conditions
How we handle your message
We read every message that comes in. Because we're a small editorial team rather than a customer support desk, replies can take a little longer than you'd expect from a casino's live chat — please bear that in mind, particularly if your question is time-sensitive. We aim to acknowledge genuine editorial queries and corrections as promptly as we can, and we prioritise reports that affect the accuracy of a review, such as an expired bonus or a change to an operator's terms.
Any personal details you share with us when getting in touch are used only to respond to your query. We don't pass contact information on to any of the casinos or operators featured on this site.
A note on commercial relationships
Non Gamstop Casinos may earn a commission when readers click through to a casino and sign up, and this is separate from the queries handled through this page. Commercial arrangements never determine our editorial ratings or the order in which casinos appear — if you contact us about a ranking, you'll get an honest explanation of the reasoning behind it, not a sales pitch.
Before you reach out
If you're unsure whether a query belongs with us or with a specific operator, a quick way to check is to ask: is this about the review, or about your account and money? Anything about the review — accuracy, methodology, a missing detail, a suggestion — is exactly what this contact page is for. Anything about your account, deposits, withdrawals or a specific bonus needs to go to the casino in question, since only they can act on it.
Remember that gambling at any casino, whether or not it participates in GamStop, should only ever be undertaken by adults aged 18 and over, and always within what you can comfortably afford to lose.